Bihani Jewellers Terms & Conditions
Thank you for choosing Bihani Jewellers! To ensure a smooth and pleasant shopping experience, please review the following terms and conditions that apply to all purchases made on our website or in our stores.
1. Acceptance of Terms:
By accessing or using our website or making a purchase from Bihani Jewellers, you agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and Bihani Jewellers.
2. Product Information:
We strive to provide accurate and up-to-date information on our website and in our stores. However, some product descriptions, including weights, dimensions, and colors, may vary slightly due to the nature of handcrafted jewelry. We cannot guarantee that the colors displayed on your device will perfectly match the actual product color.
3. Pricing and Availability:
All prices listed on our website or in our stores are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to limit quantities of any product.
4. Orders and Payment:
Once you place an order on our website, you will receive a confirmation email. Your order constitutes an offer to purchase, and our acceptance of your order is confirmed by a separate email notification. We accept various payment methods as displayed on our website or in our stores.
5. Shipping:
Domestic Orders: We offer a variety of shipping options for domestic orders within India. Shipping costs and estimated delivery times will be displayed during checkout.
International Orders: International shipping timelines and costs will vary depending on your location and chosen shipping method. Please refer to our detailed Shipping Policy for further information.
Risk of Loss: All items purchased from Bihani Jewellers become your responsibility once shipped. We will provide tracking information for your reference.
6. Returns and Exchanges:
Please refer to our detailed Returns & Refunds Policy for information on returning or exchanging your unworn and undamaged jewelry within the specified timeframe.
7. Intellectual Property:
All content on our website and in our stores, including logos, designs, trademarks, and product descriptions, is the intellectual property of Bihani Jewellers or our licensors. You are prohibited from using any of this material without our prior written consent.
8. Warranties and Disclaimer:
Bihani Jewellers warrants that our jewelry is free from manufacturing defects for a period of one year from the date of purchase. This warranty does not cover wear and tear, damage caused by misuse or neglect, or alterations made to the jewelry.
WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
9. Limitation of Liability:
Bihani Jewellers will not be liable for any damages arising out of or related to your use of our website or products. This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages.
10. User Conduct:
You agree to use our website and stores in a lawful manner and in accordance with these terms and conditions. You are prohibited from using our website for any illegal or unauthorized purpose, such as infringing on the intellectual property rights of others.
11. Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of India. In the event of any dispute arising out of or relating to these terms and conditions, the exclusive jurisdiction for such dispute resolution shall be the Karkardooma Court, Delhi.
12. Entire Agreement:
These terms and conditions constitute the entire agreement between you and Bihani Jewellers with respect to your use of our website and products.
13. Severability:
If any provision of these terms and conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
14. Updates to Terms & Conditions:
We reserve the right to update these terms and conditions at any time. Your continued use of our website or stores following the posting of any changes constitutes your acceptance of those changes.
15. Quality/Authenticity Claims:
Bihani Jewellers is committed to providing our customers with high-quality, genuine jewelry. You are entitled to a thorough inspection of your purchase upon delivery. To ensure a smooth resolution process, please notify us of any discrepancies related to the quality or authenticity of your jewelry within 24 hours of receiving your order. Claims reported after this timeframe will be reviewed by Bihani Jewellers at our sole discretion and in good faith.
16. Contact Us:
If you have any questions about these terms and conditions, please contact us at:
Phone: 9953891303
Email: BIHANIJEWELLERS@GMAIL.COM
Facebook.com/bihanijewellers
Instagram.com/bihanijewellers
Wa.me/919953891303
https://youtube.com/@bihanijewellers
https://maps.app.goo.gl/p1n1Jzx7RtxCzciZ7
ADDRESS: E-3,3RD FLOOR,KRISHNA NAGAR,NEAR CAPITAL LABORATORY,ABOVE VERTEX ENTEPRISES,DELHI-51